Shipping policy
SHIPPING POLICY
Thank you for shopping with ZEVQARO. We aim to process and deliver your order as quickly and reliably as possible.
ORDER PROCESSING
Orders are typically processed within 1–3 business days after payment is successfully confirmed.
Orders placed on weekends or holidays may begin processing on the next business day.
Once your order has been processed and shipped, you may receive a shipping confirmation email with tracking information when available.
ESTIMATED DELIVERY TIME
Estimated delivery time is typically 7–10 business days after order processing.
Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to shipping carriers, customs processing, holidays, weather, high order volumes, or other circumstances outside our reasonable control.
SHIPPING COSTS
Any applicable shipping costs will be displayed at checkout before you complete your purchase.
If a free shipping promotion applies to your order, this will also be shown at checkout.
TRACKING YOUR ORDER
When tracking information is available, it will be sent to the email address provided during checkout.
Please allow some time for tracking information to become active after your order has shipped.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing complete and accurate shipping information at checkout.
If you notice an error in your shipping address, please contact us as soon as possible at zevqora.support@gmail.com.
We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
DELAYED ORDERS
If your order has not arrived within the estimated delivery timeframe, please contact us at zevqora.support@gmail.com with your order number.
We will review the available tracking information and assist you with the next steps.
LOST OR DAMAGED PACKAGES
If your order arrives damaged, or you believe your package has been lost in transit, please contact us as soon as possible with your order number and any relevant photos or information.
We will review the issue and work with you to determine an appropriate solution.
INTERNATIONAL ORDERS
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
Where applicable, these charges may be the responsibility of the customer unless otherwise stated at checkout or required by applicable law.
Customs processing may also affect estimated delivery times.
CONTACT US
If you have any questions about shipping or your order, please contact us:
ZEVQARO
Email: zevqora.support@gmail.com
Website: zevqora.com